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Motostrano Good, Redux GREAT, Raleigh USA BAD |
August 29, 2017 |
Reviewer:
JONATHAN SIMON from SAN ANTONIO, TX United States
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Bought 2. Good price. Owner helpful-resolved most issues-but some comm delays. #1 issue-Raleigh quality,parts covered/no labor even out of box. After assembly need 1 brake bled & rotors ea bike trued,1 warped chainguard,clicking in 1 motor. Raleigh ignored 3/5 emails. Brake & rotors-all labor@my expense $60 + there arent dealers in TX that understand Brose,no dealer here-#7 US city. Buy Motostrano local&they'll have ur back but online ur screwed if anything needs labor out of box. Features & design have more than met expectations (@150mi)-see EBR review. Couple of surprises. Added headlight. Always On! Brose manual mentions light button on controller w/ON-OFF+Ambient Sense modes yet firmwre ignores button to meet Eurolegal reqrmnt-in US,really? Redux is rare ebike w/bosses but bottle cages block battery removal. Found collapsible cage(Modulo EX) thats perfect-Raleigh said use cage that doesnt use boss-so just scam the customer,huh?
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