Home > Site Help / FAQ > Motostrano.com Privacy Policy
Motostrano is committed to protecting your privacy and ensuring  you have a positive experience on our website and in our retail store.  This policy outlines our personal information handling practices  for both online and offline data. If you give us personal information,  we will treat it according to this policy.  We encourage you to read this privacy policy to ensure you understand  Motostrano?s privacy practices.  This policy covers the Motostrano store website and is applicable worldwide.  Some of our subsidiaries or programs may have their own, possibly different,  policies. We encourage you to read this privacy policy and those of all  websites you visit.   Collection of your personal information:  When Motostrano collects any personal information on our website; we will  express our need for the personal data at the point of collection.  Personal information is any information that can be used to identify  an individual, and may include, but is not limited to, name, email  address, postal or other physical address, title, occupation, and  other information required to provide a service, deliver a product,  or carry out a transaction you have requested. Some of the reasons  we collect your personal information include:      * collect payment for a transaction     * deliver a transaction/product     * answer a question about a product     * allow customers to retrieve info about their order  Uses of your personal information:  We will only use your personal information in the way we specified when it  was collected. We will not subsequently change the way your personal  information is used without your consent. Some of the ways we may use  your personal information include:      * To provide the ability to contact you, and provide you with shipping and billing         information.     * To provide customer feedback and support.     * To provide contests, sweepstakes or other marketing promotional activities on the Motostrano.com or affiliate websites. Personal information may be collected to administer those programs     * To conduct questionnaires and surveys in order to provide better products and services to our customers and end users. Your completion of any questionnaires is voluntary.     * To deliver newsletters and marketing material.     * To understand more about you, so we can personalize newsletters and websites to your preferences. For example, allow you the opportunity to request specific information on products and services that may be of interest.     * To allow you to forward information to another individual such as a friend or  co-worker. Motostrano does not store the personal information of the third party. We collect the information for the sole purpose of sending a one-time email.  If you choose to use our referral service to inform a colleague or friend, we  will only ask for a contact name and email address.  Unsubscribing Subscriptions to some newsletters can be managed through the Motostrano Newsletter Subscription web site. In addition, each email newsletter includes instructions on  how you can unsubscribe from that particular mailing.  You may also unsubscribe from Motostrano''s various newsletters by sending a  letter, including your name, email address and the title of the marketing  material you wish to unsubscribe from to:      Motostrano     926 Broadway St     Redwood City CA 94063   Non-personal information collection In some instances, Motostrano may collect non-personal (aggregate or demographic)  data through cookies, web logs, and web beacons. This information is used to  better understand and improve the usability, performance and effectiveness of  the motostrano.com website.  Sharing your personal information We do not sell or rent your personal information to third-parties for marketing  purposes unless you have granted us permission to do so.  We may share your personal information within Motostrano for purposes of data processing or storage.  We may also share your personal information with authorized third-party agents or contractors in order to provide a requested service or transaction. For example, if we need to ship something to you, we must share your name and address with a shipping company. We only provide third-party agents with the minimum amount of personal information necessary to complete the requested service or transaction.  We may respond to subpoenas, court orders, or legal process by disclosing your  personal information and other related information, if necessary. We also may  choose to establish or exercise our legal rights or defend against legal claims.  We may collect and possibly share personal information and any other additional information available to us in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Motostrano''s terms of use, or as otherwise required by law.  While navigating Motostrano?s web site you may be directed to content or  functionality that is hosted by a third party supplier, not on Motostrano.com. This is typically done to host special events, such as contests. When  information is collected on behalf of Motostrano.com exclusively, Motostrano.com?s privacy policy will be referenced on the site and will govern how your information  is used. For other, non-Motostrano sites, the site owner?s privacy policy will  be referenced. It is Motostrano?s practice to require such suppliers to handle  information in a manner consistent with Motostrano?s privacy and security policies.  We will ask you for your opt-in consent to share your personal information with a third party for any other reason.  Personalization We may customize websites or newsletters for certain users based on the information they previously provided, or that was collected through Motostrano.com in order to enhance the overall web experience.  Security of your personal information Motostrano is committed to protecting the personal information you share with us. We utilize a combination of security technologies, procedures, and organizational measures to help protect your personal information from unauthorized access, use or disclosure.  While we strive to protect your personal information, we cannot ensure the security of the information you transmit.  We recommend you to take every precaution in protecting your personal information when you are on the Internet. For example, change your passwords often, use a combination of letters and numbers when creating passwords, and make sure you use a secure browser.  Cookies The Motostrano website utilize cookies, although you can still access most of them even if you choose to disable cookies in your browser. Some websites will not allow you to complete certain activities if cookies are disabled. If you do not accept cookies, the associated shopping basket will not work and you will not be able to place an order.  We use multiple third parties to monitor web traffic, statistics, advertisement ''click-through'', and other activities on Motostrano''s website.   We also include web beacons in HTML-formatted e-mail newsletters in order to count how many newsletters (or particular articles, links, etc.) are being accessed.  Current versions of web browsers offer enhanced user controls regarding the placement and duration of both first and third party cookies. Search for "cookies" under your web browser''s Help menu for more information on cookie management features available to you.  Data retention Motostrano will not retain your personal information longer than is necessary to fulfill the purposes for which it was collected or as required by applicable laws or regulations.  Questions or Comments? Please review the privacy policy frequently asked questions (FAQs) for more details. Should you have any additional privacy-related questions or comments related to this privacy policy, please use this form to contact us.