we sell a lot of alpinestars. so, you can bet we've come up with warranty issues. our experience has been that astars has one of the best warranty policies and procedures in the business. having a warranty is one thing. being able to deliver on it is entirely another. alpinestars will pretty much repair or replace any defect with your product within a reasonable amount of time and use. within reason, they'll do it at no cost, usually. alpinestars operates their own repair facility in los angeles and sending them your stuff for repair typically takes about 2 weeks to turn around and get back to you (expect a longer wait in the heat of summer).